Home technology support
Practical support for connected homes
Choose a focused starting point for home technology, Wi-Fi, comfort and controls, or home energy information.
Five services
Choose a service
Select a starting point to jump to the full details below. If you are unsure, describe what is happening in your enquiry.
01 Everyday home technology
Home Technology Help Visit
A focused visit for several related problems involving connected devices, apps, accounts or everyday settings around the home.
£135 fixed
View pricing and scopeGood for
- Setting up or simplifying connected devices, apps and settings
- Reviewing several related everyday technology issues together
- Helping someone feel more confident using their home technology
What is included
- Up to 90 minutes on site
- Review of the agreed devices, symptoms and priorities
- Authorised basic setup, connection, account and app checks
- Adjustments to accessible settings and controls where practical
- Plain-English explanation of changes and useful next steps
02 Windows computer performance
Computer Performance Assessment
Choose between a short on-site suitability check and a deeper off-site assessment, depending on the computer and the decision you need to make.
From £95
Compare the two optionsGood for
- An older computer that may no longer justify further spending
- A capable computer that is performing worse than it should
- Slow startup, poor everyday performance or storage concerns
- Deciding whether to optimise, repair, upgrade or replace
Available options
- On-site suitability check, £95: one computer, one principal concern and up to 45 minutes
- Detailed performance assessment, £135: route-scheduled collection and return, normally two to three working days in custody and up to 90 minutes of active analysis
- Review of the computer specification and Windows support position
- A proportionate recommendation based on the evidence available
03 Home Wi-Fi and connectivity
Wi-Fi Support and Assessment
Focused troubleshooting or a wider property assessment, depending on whether the problem affects one device or the way Wi-Fi works across the home.
From £135
Compare Wi-Fi optionsGood for
- A recurring connection problem affecting one room or device
- Wi-Fi drop-outs, weak areas or uneven coverage
- Router or mesh placement that may be limiting performance
- A home network that is unreliable or difficult to manage
Available options
- Focused Wi-Fi support, £135: up to 90 minutes for one principal connection problem
- Whole-property assessment, £195: room-by-room review of one normal dwelling, up to three occupied floors and two hours on site
- Complex property assessment, from £275: for outbuildings, extensive gardens, larger properties or detailed cabling considerations
- Equipment-neutral recommendations and prioritised next steps
04 Home comfort and controls
Home Comfort and Controls Visit
Practical help making existing heating or comfort controls easier to understand and use in everyday life.
From £140
View pricing and scopeGood for
- Heating or comfort controls that are confusing or difficult to manage
- Schedules and settings that no longer suit the household
- Rooms that regularly feel too warm, too cool or uncomfortable
- Making better use of accessible information from existing controls and apps
What is included
- Up to 90 minutes on site
- Review of accessible thermostats, radiator controls, apps and schedules
- Discussion of the household's normal comfort needs and routines
- User-level adjustments to agreed settings where practical
- Plain-English explanation of the changes and sensible next steps
05 Whole-home and connected systems
Home Systems Review and Planning
Independent help deciding what to change, what to prioritise and how connected home systems should work together before you commit significant money.
From £325
Compare review and planning optionsGood for
- One significant home-system decision or proposed investment
- Several connected systems that need clearer priorities
- Energy, comfort or control information that is difficult to interpret
- Moving from a general idea towards an implementation-ready plan
Available options
- Home systems decision review, £325: one defined system or investment decision
- Whole-home systems review, from £495: coherent priorities across several connected systems
- Home management planning, £350: an implementation-ready route for one agreed domestic scope
- A £100 planning credit applies when an earlier Homewise review is reused for the same scope
Shared delivery and boundaries
Clear work and practical next steps
We review your enquiry, confirm whether Homewise Systems can help and describe the proposed work before booking. Work may be at home or remote where appropriate. Scope and cost are confirmed before booking.
What is not included
No emergency response, equipment repair, fixed electrical work, plumbing, boiler or heat-pump repair, refrigerant work, regulated retrofit assessment, cybersecurity assurance or guaranteed outcomes.
When another specialist is needed
The summary will explain why another provider, installer or qualified specialist may be needed and what information may help with the handover.
Not sure where to start?
Start by describing what is happening
Describe what is happening and the systems involved. We will confirm whether Homewise Systems can help and suggest the next step.