Home technology support
Practical support for connected homes
Choose a focused starting point for home technology, Wi-Fi, comfort and controls, or home energy information.
Five services
Choose a service
Select a starting point to jump to the full details below. If you are unsure, describe what is happening in your enquiry.
01 Everyday home technology
Home Technology Help Visit
Practical help with connected devices, apps and settings.
Good for
- Connected devices that need setting up or tidying
- Several related technology issues reviewed together
- Understanding ordinary home technology and its settings
What is included
- Review of agreed devices and symptoms
- Checks of accessible settings and controls
- Authorised basic connection, account and app checks
- Explanation of changes and useful next steps
02 Windows computer performance
Computer Performance Assessment
Find out what may be slowing down your Windows computer and what is worth doing next.
Good for
- Slow startup or poor everyday performance
- Storage, memory or overheating concerns
- Uncertainty about Windows support
- Deciding whether to optimise, repair, upgrade, replace or continue using the computer
What is included
- Review of your needs, the computer specification and Windows support position
- Checks of accessible storage, drive-health, memory and processor information
- Review of startup software, updates and relevant reliability information
- Proportionate, non-invasive observations without making material changes
03 Home Wi-Fi and connectivity
Wi-Fi and Home Network Health Check
Understand weak or unreliable home Wi-Fi and identify practical improvements.
Good for
- Wi-Fi drop-outs or weak areas
- Router or mesh placement
- A home network that is difficult to manage
What is included
- Review of the router, mesh system and home layout
- Basic signal and connection observations
- Review of accessible settings and device behaviour
- Prioritised practical recommendations
04 Home comfort and controls
Home Comfort and Controls Review
Practical review of heating, cooling, ventilation and the controls you already have.
Good for
- Heating or cooling controls that are difficult to manage
- Rooms that regularly feel too warm, too cool or stuffy
- Sensor information that is difficult to interpret
What is included
- Review of accessible thermostats, radiator controls, apps and schedules
- Review of available temperature, humidity and air-quality information
- Discussion of cooling, ventilation habits and overheating patterns
- Practical recommendations and documentation
05 Energy and whole-home systems
Home Energy and Systems Review
Bring together available home energy and system information to identify useful priorities.
Good for
- Several connected systems and data sources
- Energy information that is difficult to interpret
- Deciding what to investigate first
What is included
- Review of supplied bills, apps, dashboards and system information
- Identification of patterns, gaps and useful questions
- Discussion of comfort, controls and system operation
- Prioritised practical recommendations
Shared delivery and boundaries
Clear work and practical next steps
We review your enquiry, confirm whether Homewise Systems can help and describe the proposed work before booking. Work may be at home or remote where appropriate. Scope and cost are confirmed before booking.
What is not included
No emergency response, equipment repair, fixed electrical work, plumbing, boiler or heat-pump repair, refrigerant work, regulated retrofit assessment, cybersecurity assurance or guaranteed outcomes.
When another specialist is needed
The summary will explain why another provider, installer or qualified specialist may be needed and what information may help with the handover.
Not sure where to start?
Start by describing what is happening
Describe what is happening and the systems involved. We will confirm whether Homewise Systems can help and suggest the next step.